Pharmacy Technicians Are Important

The Importance of Pharmacy Technicians Cover Image

Chuck DiTrapano, RPh and Joanne Adam, CPhT express the importance that a well-trained pharmacy technician has for a pharmacy. While Chuck emphasizes the value that technicians have, Joanne encourages technicians to pursue advancements and certifications to improve their skills. There is a common misconception that the pharmacy industry is purely product-driven. As a practicing pharmacist, […]

Making Medication Administration Safer

Making Medication Administration Safer Cover Image

Eric Cropp, RPh, shares his personal story about a medication error that forever changed his life, how he became a patient safety advocate, and ways we can make medication administration safer for patients and caregivers. What Happened to Emily Jerry There were multiple red flags leading up to Emily Jerry’s last treatment. The first came […]

More Than Just a Pharmacy Technician

More Than Just a Pharmacy Technician Cover Image

The following guest post was written by Joanne Adam, a certified pharmacy technician. We are grateful to Joanne for sharing her story and helping others to understand how important the role of pharmacy technician has become, especially in our nation’s hospitals. The Role of a Pharmacy Technician When I first started out as a pharmacy […]

Reflections on the Future of Infusion Safety

In life, you don’t often get a chance to be a part of something at its inception. Those of us who attended the first NICA meeting in Austin were provided just such an opportunity. For the very first conference put on by NICA, it was flawless. The breakout sessions were informative and subject matter was […]

Taking Control of Your Internal Reference Library

We’ve all seen this; a healthcare worker in a white coat, pockets stuffed with papers. In hand, they have a notebook, handheld calculator, and a variety of dog-eared papers. Early in my career, I decided to take a clinical supervisory position after serving 15+ years as a traveling executive for a healthcare company. Though I […]

Pharmacy Technicians: The Invisible Asset

Pharmacy Technicians: The Invisible Asset Cover Image

If you have ever had a prescription filled in a pharmacy, received an IV infusion in a hospital, or received a medication in a nursing home, you have received services from a pharmacy technician. Who are these people? How are they trained? The answer to these questions is both complex and inconsistent but can be […]

The Vital Role of Pharmacy Technicians

Two-year-old Emily Jerry looking up

The following post was written by Chris Jerry of the Emily Jerry Foundation. Chris tragically lost his daughter as a result of a preventable medical error made by a pharmacy technician. We are grateful to Chris for his courage in sharing his story as well as for the work he is doing to bring light […]

The Zero Movement

Who cares about medication safety as much as we do? The Emily Jerry Foundation! RxTOOLKIT is both honored and excited to announce our official partnership with this wonderful organization. Our president and founder, Chuck DiTrapano, has just been appointed to the Executive Board of Directors. A big thanks to Chris Jerry, President and CEO of […]

RxWORKFLOW™: Integrating Technology and Process

This post was updated on 06-18-20 I am a Pharmacist, entrepreneur, and founder of several websites:,, and These sites, applications, and ultimately my life’s work, have principally focused on reducing preventable mediation errors. Our product development has always centered on technology, automation, and the advancement of tools. These tools assist in clinical […]